Dossier: Intimate Insights — Privacy Policy

Last Updated: 2025-12-29

Welcome to Dossier: Intimate Insights (“Dossier”). Your privacy is our priority. This Privacy Policy explains how we handle your information for our offline-first app and how we comply with privacy laws in Australia and around the world.

1. Who We Are

Dossier is developed and operated by Aionian Pty Ltd.
ABN: 681 219 581
Email: privacy@xoxodossier.com
Address: Suite 1110 Ground Floor, 97-99 Bathurst St, Sydney NSW 2000

2. What We Collect

Offline Data – Stored Only on Your Device

All personal entries — such as experiences, activities, people, stats, metrics, and related media — are stored locally on your device. We do not collect, transmit, or sync this information. You remain in full control of your offline data at all times.

Diagnostics & Analytics (Optional)

If you opt in, we may collect minimal, privacy-safe diagnostics such as:

  • An anonymous device/instance identifier
  • App version and platform
  • Crash logs and performance metrics

These signals help us keep the app stable. They never include your journal content or media.

Email Signups & Support

If you join the mailing list or contact us, we collect the information you provide (e.g. email address, support details) solely to respond or send product updates you requested.

3. How We Use Your Data

Purpose Lawful Basis (GDPR)
App diagnostics & crash analysis Consent (Art. 6(1)(a))
Security & abuse prevention Legitimate interest (Art. 6(1)(f))
Email updates you requested Consent (Art. 6(1)(a))

We do not:

  • Sell your data
  • Use your data for targeted advertising
  • Profile users based on sensitive information

Under the General Data Protection Regulation (GDPR), we rely on:

  • Article 6(1)(a) – your consent (e.g. for optional analytics or marketing emails)
  • Article 6(1)(f) – our legitimate interests (e.g. for platform security and fraud prevention)

You may withdraw consent at any time by disabling analytics in settings or using the unsubscribe link in emails.

4. Analytics and Advertising

Optional Analytics

If you opt in, we may collect anonymous analytics to improve performance, such as:

  • Feature usage (e.g. screens opened)
  • Crash logs
  • Device type or OS version

No personal, sensitive, or journal content is included.

Advertising

Dossier uses Google AdMob to serve in-app advertisements for users on the free tier. These ads may be personalized or non-personalized depending on your region and device settings.

  • Ads are not shown to users who upgrade to the paid version of the app (Dossier: Unhinged).
  • We do not share your sensitive personal data with advertisers.
  • Ad delivery is handled in accordance with Google's advertising policies, including GDPR and CCPA compliance where applicable.

You can manage ad preferences or opt out of personalized ads via your device settings.

California Privacy Notice (CCPA/CPRA)

We do not sell your personal information. We do not share data with third parties for cross-context behavioral advertising.

We will never discriminate against users who choose to exercise their rights under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA).

5. Opting Out

Feature How to Opt Out
Analytics Toggle off in app settings
Notifications Disable in your device’s notification settings
Email updates Unsubscribe via the link in any email
All local data Delete your entries or uninstall the app

6. Data Retention & Deletion

Data Type Retention How to Delete It
Offline content Stored only on device Delete in app or uninstall
Diagnostics (opt-in) Max 12 months Toggle off analytics or contact us
Support/email records As long as needed to assist you Email us to request deletion

Deletion Policy

For deletion of any diagnostics or support data we hold (e.g. analytics if enabled), please submit a request as follows:

  • Send an email to support@xoxodossier.com.
  • Include any relevant device details (platform, OS version, approximate install date) so we can locate optional diagnostics tied to your instance.
  • Offline content is stored on your device only; to delete it, remove entries within the app or uninstall the app.

We aim to process verified deletion requests within 30 days, subject to lawful retention obligations.

7. Third-Party Services

We use secure third-party infrastructure to enable updates, diagnostics, and email communications. These providers:

  • Process only the limited data necessary to provide their services
  • Do not access or store your personal content
  • Are required to comply with international privacy and security standards

Data may be processed in countries such as the United States or the European Union, with safeguards like TLS encryption, data minimisation, and Standard Contractual Clauses in place.

A full list of our sub-processors is available upon request. Contact privacy@xoxodossier.com.

For international transfers of data outside the European Economic Area (EEA), we ensure compliance with Chapter V of the GDPR by implementing appropriate safeguards, including Standard Contractual Clauses (SCCs) where applicable.

We assess the privacy and security practices of all third-party services we use and only partner with providers that meet strong data protection standards.

8. Abuse, Safety & Legal Compliance

Dossier is intended for lawful, consensual use only. If we become aware of activity that violates applicable laws or these terms, we may restrict access and cooperate with authorities as required.

9. Data Breaches

In the unlikely event of a breach involving your personal data:

  • We will notify affected users as required by the Australian Notifiable Data Breaches Scheme and relevant international laws (e.g. GDPR Art. 33)
  • We will take immediate action to secure affected systems

10. Law Enforcement & Legal Requests

We only share data with authorities when legally compelled to do so. Where required, we may provide limited metadata (e.g. device ID). We do not host message content or provide access to your offline entries.

11. Privacy by Design

Dossier is built with Privacy by Design principles. That means:

  • Default local data storage
  • Minimal data collection
  • No ad tech or hidden tracking
  • User control and transparency throughout

We regularly review our security practices and platform architecture to uphold this standard.

12. Your Rights

Depending on your country, you may have the right to:

  • Access the data we hold about you
  • Correct or delete your information
  • Withdraw consent (for analytics, etc.)
  • Lodge a complaint with your local data authority

If you are located in the European Union, you may also have the right to:

  • Request a copy of your personal data in a portable format
  • Object to or restrict certain types of processing
  • Withdraw consent at any time

To exercise any of these rights, contact us at privacy@xoxodossier.com.

13. Children

Dossier is not intended for users under 16 years old. We do not knowingly collect or store data from minors.

14. Changes to This Policy

We may update this Privacy Policy as features evolve or laws change. When we do, we’ll notify you in the app or via our website. Continued use after updates means you agree to the revised terms.

15. Contact Us

If you have questions, concerns, or privacy requests:

Email: privacy@xoxodossier.com
Aionian Pty Ltd
Suite 1110 Ground Floor, 97-99 Bathurst St, Sydney NSW 2000
ABN: 681 219 581