Dossier: Intimate Insights — Terms of Service

Last Updated: 2025-12-29

Welcome to Dossier: Intimate Insights (“Dossier”). These Terms of Service (“Terms”) govern your access to and use of the Dossier mobile application and platform services (the “App”, “we”, “our”, or “us”). By using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, you must not use the App.

Dossier operates as a privacy-focused platform that enables individuals to record, analyze, and optionally connect over personal experiences.

These Terms are governed by the laws of New South Wales, Australia. You may also have additional rights under the laws of your local jurisdiction.

1. Eligibility and General Use

You must be at least 18 years old to use Dossier.
You agree to use Dossier solely for lawful, personal, and non-commercial purposes.
You are responsible for securing your device and all activity conducted via the App.

Part 1: Offline Features

2.1 Purpose

Dossier allows you to privately track personal, health, and intimate experiences via locally stored data. This includes notes, photos, logs, health data, and personal reflections.

2.2 Local Storage

Offline content is stored only on your device and not accessible by us unless explicitly uploaded or synced by you.
We do not collect offline data unless you enable features that share it (e.g. backup, cloud sync).
You are solely responsible for backing up and protecting your offline content.

2.3 User Responsibility

You must not store or create content that is illegal, abusive, non-consensual, or harmful.
You must not use the platform to harass, impersonate, exploit, or defame others.
You are solely responsible for any content you upload, transmit, or share via the platform.
You must not violate any local, state, national, or international laws.
You must not use the platform in any way that could harm, disable, or impair its operation or interfere with other users.

2.4 Intellectual Property

All intellectual property rights in the Dossier App (including its name, logo, software, and design) are owned by Aionian Pty Ltd.
You may not copy, distribute, modify, reverse engineer, or reuse any part of the App without written consent.

Part 2: Online Features – Messaging and Media

3.1 Overview of Platform Services

Dossier offers tools and features that allow users to record, reflect, and communicate privately. These include offline tracking tools as well as optional online messaging services such as one-on-one private chats ("Whispers") and group chats ("Sessions"). These services are designed for consensual, private interactions.

3.2 Consent and Safety

All content shared using the platform must be consensual, lawful, and respectful.
You must not transmit, request, or attempt to send any of the following:
- Child Sexual Abuse Material (CSAM)
- Non-consensual intimate imagery
- Exploitative, hateful, or illegal content of any kind
We reserve the right to suspend or terminate users and cooperate with authorities when violations occur.

3.3 Privacy and Content Handling

Messages and media are protected using privacy-first technologies.
We do not pre-screen, monitor, or retain the content of user conversations unless:
- You voluntarily report content, or
- We are required to by law or regulatory authority.
Metadata such as device tokens, timestamps, or friend codes may be processed to support core functions and prevent abuse.

3.4 No Traditional Accounts

Dossier does not require usernames, email, or phone numbers. Authentication is handled via anonymous friend codes and verified device tokens. You are responsible for managing your access credentials.

3.5 User-Generated Content Disclaimer

We do not endorse or assume responsibility for user-generated content. You may encounter content from others that is offensive, inaccurate, or inappropriate. You use the platform at your own risk and discretion.

4. User Content and Ownership

1. Ownership of Content

You retain full ownership of all data, materials, text, images, audio, video, media, messages, and other content you create, upload, or store using the Dossier application (“User Content”). Dossier and its operator, Aionian Pty Ltd, do not claim any ownership rights, license rights, or usage rights in or to your User Content. You are solely responsible for your own User Content and for ensuring that such content complies with all applicable laws and regulations.

2. Offline Data Storage

Dossier is designed to operate primarily as a local, privacy-first application. Unless explicitly stated otherwise:

All personal entries, photos, notes, or other data created within the app are stored exclusively on your device and are not transmitted to or backed up on any Dossier servers.
Dossier has no access, visibility, or technical means to view, retrieve, or reproduce your local data.
You are solely responsible for maintaining appropriate backups or exports of your User Content. Dossier does not provide cloud backup, synchronization, or recovery for offline data unless expressly stated within a feature description.

3. Online and Communication Features

Certain features within Dossier, such as encrypted chat, media sharing, or other peer-to-peer interactions (“Online Features”), may temporarily transmit or process encrypted data for the purpose of facilitating delivery between users. In such cases:

All messages and media are end-to-end encrypted and not viewable by Dossier or Aionian Pty Ltd.
Message and media data may be temporarily cached or stored in encrypted form solely for technical delivery and automatically deleted once the content is delivered or marked as read.
Dossier does not monitor, analyze, or retain the substance of any communication exchanged via its Online Features.
At no point does Dossier or Aionian Pty Ltd acquire ownership, license, or derivative rights over any User Content transmitted through its systems.

4. Responsibility for User Content

You are solely responsible for all User Content you create, share, transmit, or store using Dossier. You acknowledge and agree that:

Dossier has no obligation to monitor or moderate User Content.
Dossier is not liable for any actions, damages, or losses resulting from your use of the app or from any content shared between users, including any offensive, unlawful, infringing, or inappropriate material.
You agree to indemnify and hold harmless Dossier and Aionian Pty Ltd, and their respective officers, directors, employees, and affiliates, from any claims, losses, liabilities, or expenses arising out of or relating to your User Content or use of the Online Features.

5. No Access, Control, or Liability

Dossier does not and cannot access, review, or restore User Content stored on a user’s device or transmitted between users. You acknowledge that:

Dossier cannot retrieve or recover deleted or lost data.
Dossier does not assume any responsibility for the interception, misuse, or unauthorized distribution of User Content by other users or third parties.
By using the app, you accept that all data you create or share through Dossier is done so at your own risk, and you understand that Dossier’s role is limited strictly to providing the platform infrastructure to facilitate secure storage and transmission.

6. Survival and Applicability

This clause shall survive the termination, suspension, or discontinuation of your use of the Dossier application and shall continue to apply to any User Content created, transmitted, or stored during your use of the app. This section is intended to remain enforceable and binding under the laws of Australia and any other applicable jurisdiction.

5. Subscriptions and Billing

1. Overview

Dossier offers optional auto-renewing subscription plans (“Subscriptions”) that unlock premium features and enhanced functionality. By purchasing or activating a Subscription, you authorize Dossier (Aionian Pty Ltd) and the applicable platform provider (Apple or Google) to charge the designated account for recurring payments in accordance with these Terms.

2. Payment Processing

All payments, billing, and renewals are handled securely through the platform on which you purchased your Subscription:

Apple iOS Users (App Store): Payments and renewals are processed by Apple via your Apple ID account. Dossier does not store or have access to your payment details.
Android Users (Google Play): Payments and renewals are processed by Google via your Google Play account. Dossier does not store or have access to your payment details.

3. Auto-Renewal and Renewal Terms

Your Subscription will automatically renew at the end of each billing cycle (e.g., monthly or yearly) unless you cancel at least 24 hours before the renewal date.
Your account will be charged for renewal within 24 hours prior to the end of the current period at the then-current subscription price.
Promotional pricing or discounts may not apply to renewals.
The subscription period, pricing, and included features are clearly displayed within the app prior to purchase.

4. Cancellation and Management

You may manage or cancel your Subscription at any time:

Apple iOS: Through your Apple ID account settings on your device or at appleid.apple.com.
Android: Through your Google Play account settings on your device or at play.google.com.

Cancellations take effect at the end of the current billing period. You will continue to have access to premium features until your subscription expires.

5. Refunds

Refunds for Subscriptions are governed by the policies of the platform provider.

Apple iOS users: request refunds directly from Apple at reportaproblem.apple.com.
Google Play users: request refunds through Google Play’s support at support.google.com/googleplay.

Dossier is not able to issue or manage refunds for purchases made through Apple or Google systems.

6. Changes to Pricing or Features

We may update subscription pricing, features, or tiers periodically. Any change will be communicated through the app or the respective app store. Price changes for existing subscribers will comply with Apple and Google’s notice requirements and will not take effect without your consent or the opportunity to cancel before renewal.

7. Account Responsibility

You are responsible for maintaining access to your platform account and payment method. If your payment method fails or your account becomes delinquent, access to premium features may be suspended until the issue is resolved.

8. Termination

We reserve the right to suspend or terminate your Subscription or account in cases of fraud, abuse, or violation of these Terms. Termination will not affect your obligations for charges already incurred.

9. Governing Law and Disputes

All Subscriptions are governed by the laws applicable in New South Wales, Australia, without regard to conflict-of-law principles. Platform-specific dispute resolution terms of Apple or Google may also apply. You agree that any disputes arising from Subscriptions will be handled according to those governing frameworks.

6. Suspension and Termination

We may suspend or terminate your access if:

You violate these Terms.
You engage in harmful, fraudulent, or illegal behavior.
We are required to do so by legal or regulatory authorities.

You may stop using the App at any time. Content stored on your device remains until you manually delete it. If you have used optional sync/backup features, you may need to delete this content separately.

7. Legal Rights and Limitations

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

To the extent permitted by law:

We are not liable for any indirect, incidental, special, or consequential loss or damage.
Our total liability to you will not exceed the amount (if any) you paid for premium features within the last 12 months.

8. Indemnification

You agree to indemnify and hold harmless Aionian Pty Ltd, its directors, officers, affiliates, and contractors from any claim, loss, liability, or expense (including legal fees) arising from your:

Breach of these Terms,
Misuse of the App,
Violation of applicable law, or
Infringement on the rights of any third party.

9. Dispute Resolution and Governing Law

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of that State.
You may also have rights to bring claims in the country where you reside.

10. Changes to These Terms

We may update these Terms occasionally. You will be notified of material changes via the App or our website. Your continued use after any changes means you accept the revised Terms.

11. Export Controls & Age Compliance

You represent that you are not subject to international sanctions or export restrictions that would prohibit use of the App.
You agree not to use the App for any purpose prohibited by applicable export laws.
You confirm that you are over the age of 18 and will not knowingly allow access to minors.

12. Platform Terms – Apple & Google

If you downloaded Dossier via the Apple App Store or Google Play Store:

Your use of the App is also subject to the applicable store’s terms and policies.
Apple and Google are not responsible for support or claims related to Dossier.
You are granted a non-transferable license to use the App on a device you own or control, in accordance with these Terms and applicable store terms.

13. Contact Us

Aionian Pty Ltd
ABN: 681 219 581
Email: privacy@xoxodossier.com
Registered Office: Suite 1110 Ground Floor, 97-99 Bathurst St, Sydney NSW 2000